• Call us: +44 (0)1425 284000

Terms

An overview of our terms, conditions and privacy policy
  • Using this Website
  • Privacy Policy
  • App Privacy Policy
  • Data Protection
  • Modern Slavery

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kondor’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Kondor’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Christchurch Business Park, Radar Way, Christchurch, BH23 4FL. Our company registration number is 3948290 – registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your browsing data from our website may be stored by us.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

This privacy policy sets out how Kondor uses and protects any information that you give Kondor when you use this website.

Kondor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Kondor may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/03/2015.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@kondor.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Kondor Ltd, Kondor Headquarters, Christchurch Business Park, Radar Way, Christchurch, BH23 4FL

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

For our application software to provide the best user experience, the application will need the following permissions from users’ mobile phones:

  1. LOCATION: application software needs permission to read and access user mobile device’s IP address, and use this IP address to complete the paired connection with the speaker. When accessing this information, the software guarantees that this information will not be saved locally or uploaded to a web server
  2. STORAGE: the software will need access to local music on user’s mobile device for local music playback, also use this permission to apply some of the parameters to the local, these operating parameters do not contain information about user privacy. In the use of this authority, the software also ensure that the user will not design the privacy of the data stored locally or uploaded to the network server.
  3. PHONE: the software uses this permission to read the device ID used to register an iHeartRadio account and upload the ID to iHeartRadio’s server. This software guarantees only the device ID will be uploaded. No other user data will be uploaded.

Under the Data Protection Act 1998, all organisations which handle personal information must comply with a number of important principles regarding the privacy and disclosure of this information.

We fully support the Data Protection Act 1998, and carry out certain duties to ensure that your data is protected. As part of this, we:

  • Observe the conditions regarding the fair collection and use of personal information
  • Meet all legal obligations for the use of personal information
  • Only collect personal information for business within legal requirements
  • Ensure that no data is passed on to any third party groups
  • Ensure that we destroy data as soon as we no longer require it
  • Offer all the right to know which data we have collected from them
  • Safeguard all personal data whilst it is being held.

 

In addition, we always ensure that:

  • There is a named person within the company who has legal responsibility for data protection, who is as this time Paul Goddard (goddard@kondor.co.uk, 01425 284000)
  • At regular intervals we assess how we handle personal data
  • Everyone who comes into contact with personal data follows best practice
  • Anyone who wishes to enquire about personal data can do
  • All enquiries regarding personal data are replied to promptly and politely.

Introduction

We do not tolerate modern slavery or human trafficking in our organisation or in our supply chain. This statement sets out the steps that we have taken to eliminate, as far as possible, the risk of modern slavery and human trafficking taking place.

Kondor is committed to ensuring that all of its business dealings are carried out in full compliance with relevant laws and, in doing so, we endorse the implementation and promotion of ethical business practices to protect workers from being abused and exploited both within Kondor and its supply chains. We know that slavery, servitude, forced labour and human trafficking (Modern Slavery) is a global and growing issue given the rapid rise in global migration, existing in every region in the world and in every type of economy, whether industrialised, developing or in transition. No sector or industry can be considered immune or untainted. Kondor has a zero tolerance approach to Modern Slavery of any kind within our operations and supply chain. We all have a responsibly to be alert to the risks, however small, in our business and in the wider supply chain.

Staff are expected to report concerns, using the appropriate reporting channels, and management are expected to act upon them. Our product supply chains are extensive and global, with many suppliers in many countries. Policies and contractual controls, and internal policies include our Corporate & Social responsibility policy, our Code of Ethics where we confirm that we will not tolerate any allegations that human rights are not properly respected. We also operate a Whistleblowing Policy, aimed principally at our employees but also available to others working in our supply chains which encourages staff to report any wrongdoing which extends to human rights violations like Modern Slavery.

DUE DILIGENCE PROCESSES FOR MODERN SLAVERY AND HUMAN TRAFFICKING

As part of our initiative to identify and mitigate the risk of human slavery and human trafficking in our supply chains, we conducted a review of suppliers
While we are confident that there is no modern slavery or human trafficking taking place within our direct organisation following this assessment (due in part to our internal checking process and the skill level of employees we typically engaged), parts of our supply chains in certain areas,
Such as in our suppliers in the Far East, do pose a medium risk because suppliers in these areas may rely on seasonal, low paid and low skilled workers. In any instances where we felt there was such a risk, we contacted our existing suppliers in writing, reminding them of our values and ethical standards, and reiterating the expectations we have when working with them.

We have also implemented systems to:

  • Identify and assess potential risk areas in our supply chains – no new supplier will be appointed without them going through our risk assessment.
  • Mitigate the risk of modern slavery and human trafficking occurring in our supply chains, which we manage through our new-supplier process and our contracts which will, going forward, give us the ability to monitor our supply chains and potential risk areas.
  • Monitor potential risk areas in our supply chains.

SUPPLIER ADHERENCE TO OUR VALUES AND ETHICS

We do not tolerate modern slavery and human trafficking. We have put in place a new supplier process which will both
(i) assess the risk of modern slavery and human trafficking in any new supplier and its own supply chains before we engage with that supplier and
(ii) give us the ability to monitor and audit suppliers once they have been engaged
(iii) Our QC and Product Teams conduct regular AD-HOC factory and supplier visits

TRAINING & AWARENESS

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our business and in our supply chains, we will be asking our business partners to provide training and awareness to their staff and suppliers.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Company’s modern slavery and human trafficking statement for the financial year ending 31st Dec 2016.