Terms

An overview of our terms, conditions and privacy policy
  • Using this Website
  • Privacy Policy
  • App Privacy Policy
  • Data Protection
  • Modern Slavery

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kondor’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Kondor’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Christchurch Business Park, Radar Way, Christchurch, BH23 4FL. Our company registration number is 3948290 – registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your browsing data from our website may be stored by us.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Kondor Privacy Policy

This privacy policy is for this website www.kondor.co.uk and served by Kondor and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The General Data Protection Regulation (GDPR) 2018 and Data Protection Act (DPA) 2018

Kondor has taken an extensive approach to GDPR compliance and fulfils all the requirements of the GDPR 2018 and DPA 1998. This document will explain all the areas of compliance that Kondor undertake.

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR 2018. Every effort has been made to ensure web forms are safe and secure, but we warn users that data is processed at your own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Kondor uses a third-party data processor called Zendesk to process technical support and customer services enquiries. Zendesk stores customer data on behalf of Kondor for no more than 7 days after the last contact with the user. Zendesk are fully compliant with GDPR and use secure encryption methods for the processing of data.

Access, Correction and Deletion

We respect your, rights to access, correct and erase the data we hold on you. If you wish to access, amend or remove any of the personal data we hold on you, this can be done by emailing dpo@kondor.co.uk and stating your request to the Data Protection Officer at Kondor; our parent company.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites that will be highlighted in orange.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to who may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Version.1.2 March 2018 Edited & customised by: Kondor
Kondor Limited, Christchurch Business Park, Radar Way, Christchurch, BH23 4FL.

For our application software to provide the best user experience, the application will need the following permissions from users’ mobile phones:

  1. LOCATION: application software needs permission to read and access user mobile device’s IP address, and use this IP address to complete the paired connection with the speaker. When accessing this information, the software guarantees that this information will not be saved locally or uploaded to a web server
  2. STORAGE: the software will need access to local music on user’s mobile device for local music playback, also use this permission to apply some of the parameters to the local, these operating parameters do not contain information about user privacy. In the use of this authority, the software also ensure that the user will not design the privacy of the data stored locally or uploaded to the network server.
  3. PHONE: the software uses this permission to read the device ID used to register an iHeartRadio account and upload the ID to iHeartRadio’s server. This software guarantees only the device ID will be uploaded. No other user data will be uploaded.

Under the Data Protection Act 1998, all organisations which handle personal information must comply with a number of important principles regarding the privacy and disclosure of this information.

We fully support the Data Protection Act 1998, and carry out certain duties to ensure that your data is protected. As part of this, we:

  • Observe the conditions regarding the fair collection and use of personal information
  • Meet all legal obligations for the use of personal information
  • Only collect personal information for business within legal requirements
  • Ensure that no data is passed on to any third party groups
  • Ensure that we destroy data as soon as we no longer require it
  • Offer all the right to know which data we have collected from them
  • Safeguard all personal data whilst it is being held.

 

In addition, we always ensure that:

  • There is a named person within the company who has legal responsibility for data protection, who is as this time Paul Goddard (goddard@kondor.co.uk, 01425 284000)
  • At regular intervals we assess how we handle personal data
  • Everyone who comes into contact with personal data follows best practice
  • Anyone who wishes to enquire about personal data can do
  • All enquiries regarding personal data are replied to promptly and politely.

Introduction

We do not tolerate modern slavery or human trafficking in our organisation or in our supply chain. This statement sets out the steps that we have taken to eliminate, as far as possible, the risk of modern slavery and human trafficking taking place.

Kondor is committed to ensuring that all of its business dealings are carried out in full compliance with relevant laws and, in doing so, we endorse the implementation and promotion of ethical business practices to protect workers from being abused and exploited both within Kondor and its supply chains. We know that slavery, servitude, forced labour and human trafficking (Modern Slavery) is a global and growing issue given the rapid rise in global migration, existing in every region in the world and in every type of economy, whether industrialised, developing or in transition. No sector or industry can be considered immune or untainted. Kondor has a zero tolerance approach to Modern Slavery of any kind within our operations and supply chain. We all have a responsibly to be alert to the risks, however small, in our business and in the wider supply chain.

Staff are expected to report concerns, using the appropriate reporting channels, and management are expected to act upon them. Our product supply chains are extensive and global, with many suppliers in many countries. Policies and contractual controls, and internal policies include our Corporate & Social responsibility policy, our Code of Ethics where we confirm that we will not tolerate any allegations that human rights are not properly respected. We also operate a Whistleblowing Policy, aimed principally at our employees but also available to others working in our supply chains which encourages staff to report any wrongdoing which extends to human rights violations like Modern Slavery.

DUE DILIGENCE PROCESSES FOR MODERN SLAVERY AND HUMAN TRAFFICKING

As part of our initiative to identify and mitigate the risk of human slavery and human trafficking in our supply chains, we conducted a review of suppliers
While we are confident that there is no modern slavery or human trafficking taking place within our direct organisation following this assessment (due in part to our internal checking process and the skill level of employees we typically engaged), parts of our supply chains in certain areas,
Such as in our suppliers in the Far East, do pose a medium risk because suppliers in these areas may rely on seasonal, low paid and low skilled workers. In any instances where we felt there was such a risk, we contacted our existing suppliers in writing, reminding them of our values and ethical standards, and reiterating the expectations we have when working with them.

We have also implemented systems to:

  • Identify and assess potential risk areas in our supply chains – no new supplier will be appointed without them going through our risk assessment.
  • Mitigate the risk of modern slavery and human trafficking occurring in our supply chains, which we manage through our new-supplier process and our contracts which will, going forward, give us the ability to monitor our supply chains and potential risk areas.
  • Monitor potential risk areas in our supply chains.

SUPPLIER ADHERENCE TO OUR VALUES AND ETHICS

We do not tolerate modern slavery and human trafficking. We have put in place a new supplier process which will both
(i) assess the risk of modern slavery and human trafficking in any new supplier and its own supply chains before we engage with that supplier and
(ii) give us the ability to monitor and audit suppliers once they have been engaged
(iii) Our QC and Product Teams conduct regular AD-HOC factory and supplier visits

TRAINING & AWARENESS

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our business and in our supply chains, we will be asking our business partners to provide training and awareness to their staff and suppliers.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Company’s modern slavery and human trafficking statement for the financial year ending 31st Dec 2016.